Complaint Form

Dear Concerned Resident,

Thank you for your concern about your neighborhood and about the City of Torrington. We value each and every concern regarding issues that affect our City, and it is with your help that we maintain a clean and vibrant living and business environment in Torrington.

To start our process in investigating potential issues, we ask that you fill out as completely as possible the form below describing the affected properties and the nature of the concern. Our office will then perform on-site inspections to determine if a violation of any land use regulations or property maintenance ordinances exist.

If a violation is found to exist on the subject property, a notice of violation (NoV) is sent. Follow up and resolution to violations generally depends on the cooperation of the violator, but can often take several months to reach a resolution. The City will often extend time for violators who make honest progress toward compliance. In the most difficult violation cases, we will take other approaches, such as citations (fines) and involvement of the City’s legal counsel for court action.

Throughout our enforcement process, we maintain a case file that commonly contains correspondence, property research documentation and notes from enforcement officials. This case file is always available for inspection and review. We encourage any concerned citizen to call us at (860)489-2221 with any questions.

Please note when filling out information below that it is the policy of the Land Use Department to respond only to complaints containing a valid name and contact information. Anonymous complaints or those with fictitious names or contact information will be discarded.

Respectfully,