Complaint Form

Dear Concerned Citizen,

Thank you for your concern about your neighborhood and about Torrington.  It is only with your help that we will be able to slowly clean up the city.

What you need to do right now is fill out this online complaint form.  When we receive your submission we will schedule the site for a site inspection.  This can take one day to a couple of weeks depending on our workload and number of complaints received.

Once the site visit is complete and we verify that there is a violation, we will issue a "Notice of Violation".  The NoV usually gives the violator 30 days to clean up their property.  If we don't gain compliance within the first 30 days a 'Cease and Desist Order' is issued giving a final 30 days a citation of $150 per infraction per day can be issued.  Usually this is the part that gets compliance.  If we can't gain compliance by this point then it is forwarded to the City's legal counsel.

Throughout this process we maintain a file.  You are always welcome to come look at the file or call to ask the status of the violation.  The time may be dragged out if the people with the violation are making an honest attempt at complying and need a little extra time due to weather, etc.  We want to let you know what to expect.  Please just call if you have any questions and thanks again for your help.


Rista Malanca
Zoning and Wetlands Enforcement Officer
City of Torrington

Land Use Office
140 Main Street
Room 304
Torrington, CT 06790
Tel:  (860) 489-2221
Fax:  (860) 496-5928


Person Making Complaint
Complaint Details